How to fix Genshin Impact Launcher Not Running Error on PC

Ali Hashmi

4 years ago

Genshin Impact is a free-to-play, open-world action role-playing gacha video game from miHoYo. The game is now available on PC, PS4, and mobile devices. If you on the PC version, and are running into the Genshin Impact Launcher not running error, here is how you can fix it.

The game is also available on both Android and iOS mobile devices for free.

Contents hide

1 Genshin Impact Launcher Not Running Error

2 GENSHIN IMPACT SYSTEM REQUIREMENTS

2.1 MINIMUM

2.2 RECOMMENDED

Genshin Impact Launcher Not Running Error

Some players have reported that the launcher doesn’t run at all when they double-click on it. To fix this, follow the steps below.

Head over to the following link
First, open the “DXSETUP” in the directory the game is installed
If it is present, simply run the “DXSETUP.exe”, and install DirectX
If the folder isn’t present, head over to the following website, and download the installer
Install DirectX and relaunch the game (You may need to restart the PC once)

While you are here, make sure you check out our other guides as well.

GENSHIN IMPACT SYSTEM REQUIREMENTS

To play the game on PC, you need the following specifications

MINIMUM

Operating System: Windows 7 SP1 64-bit, Windows 8.1 64-bit or Windows 10 64-bit
Processor: Intel Core i5 or equivalent
Memory: 8 GB RAM
Graphics card: NVIDIA® GeForce® GT 1030 and higher
DirectX version: 11
Storage: Please reserve 30 GB of space