How to fix Genshin Impact Error Code 31-4302 on PC

Ali Hashmi

4 years ago

Genshin Impact is a free-to-play, open-world action role-playing gacha video game from miHoYo. The game is now available on PC, PS4, and mobile devices. If you are on PC and are running into the Genshin Impact Error Code 31-4302, here is how you can fix it.

The game is also available on both Android and iOS mobile devices for free.

Contents hide

1 Genshin Impact Error Code 31-4302

1.1 Method 1: Run directly from the main executable

1.2 Method 2: Delete the blob_storage file

2 GENSHIN IMPACT SYSTEM REQUIREMENTS

2.1 MINIMUM

2.2 RECOMMENDED

3 DOWNLOAD GENSHIN IMPACT

Genshin Impact Error Code 31-4302

A few users have reported that they are getting this error, and can’t seem to connect to the game.

To fix this, here are a few things you can try.

Method 1: Run directly from the main executable

Inside the installation folder, look for the Genshin Impact Game folder, and open it
Now, run the GenshinImpact.exe directly (make sure you run this as admin)

Method 2: Delete the blob_storage file

Inside the installation folder, look for the Genshin Impact Game folder, and open it
Here, delete the blob_storage file
Try running the game now

If these methods don’t work for you, be patient and wait for an update.

While you are here, make sure you check out our other guides as well.

GENSHIN IMPACT SYSTEM REQUIREMENTS

To play the game on PC, you need the following specifications

MINIMUM

Operating System: Windows 7 SP1 64-bit, Windows 8.1 64-bit or Windows 10 64-bit
Processor: Intel Core i5 or equivalent
Memory: 8 GB RAM
Graphics card: NVIDIA® GeForce® GT 1030 and higher
DirectX version: 11
Storage: Please reserve 30 GB of space

DOWNLOAD GENSHIN IMPACT

You can download the game from the following links

The Nintendo Switch version is planned for later release.

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