How to fix Genshin Impact 9999 Error Code on PC

Ali Hashmi

3 years ago

Genshin Impact is a free-to-play, open-world action role-playing gacha video game from miHoYo. The game is available on multiple platforms including current and next-gen consoles, as well as mobile devices like Android and iOS. If you are on the PC version and are running into the Genshin Impact 9999 Error Code, here is how you can fix it.

2020 has seen a bunch of popular titles like Among Us, Fall Guys, and Phasmophobia, but nothing comes close to how big Genshin Impact is.

Contents hide

1 Genshin Impact 9999 Error Code

1.1 Step 1: Uninstall through Program and Features

1.2 Step 2: Delete everything else related to Genshin Impact

2 DOWNLOAD GENSHIN IMPACT

Genshin Impact 9999 Error Code

Some players are running into this error, and if you are one of those, here is how you can fix it. Sadly, the only real way for this is to completely uninstall the title from your PC. To do this, follow the steps below.

Step 1: Uninstall through Program and Features

Simply uninstall the game using the Windows Settings
To do this, search for “Add or remove programs” in Windows Search
Here, find Genshin Impact in the list, and uninstall it

Step 2: Delete everything else related to Genshin Impact

While you are here, make sure you check out our other guides for the game as well.

Head over to the following location

C:\Users\\AppData\Local\

Here, delete the miHoYo folder
Head over to the following location

C:\Users\\AppData\LocalLow\

Here, delete the miHoYo folder
Head over to the following location

C:\Program Files\

Here, delete the GenshinImpact folder

DOWNLOAD GENSHIN IMPACT

You can download the game from the following links

The Nintendo Switch version is planned for later release.

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